If you are unsatisfied with the work of the crew on board, check-in service and other airline employees, as well as the condition of our fleet and infrastructure, you can send a complaint to email@example.com or through the contact form on our website. All complaints are reviewed by our experts. If necessary, an official investigation is conducted. Depending on the complaint, the time for review and response is up to 30 working days.
Articles in this section
- Do you have any vacancies?
- When will you launch new flights?
- How can I contact Call Center of the Heydar Aliyev International Airport in Baku?
- How can I contact AZAL Customer Care?
- How can I complain about the quality of the services provided?
- I found a mistake on the website. Where can I apply for?
- How to contact Press Service center of the airline?
- How can I make a request for a charter flight?
- How can I learn about your promotions and sales?