AZAL Help & Support Center Help Center home page
Submit a request
  1. AZAL Help & Support Center
  2. Questions regarding AZAL Miles frequent flyer program
  3. General questions

General questions

  • When will the travel points earned from purchases made with my PremiumBank Card be credited to my AZAL-Miles account?
  • Who should I contact for my questions about AZAL-Miles?
  • Where can I find the general rules of the programme?
  • Can I merge membership accounts with another person?
  • Can I purchase travel or status points?
  • When do my points expire?
  • How can I claim missing points?
  • What is a code-share flight?
  • Are the benefits of AZAL-Miles membership valid only on Azerbaijan Airlines flights?
AZAL Help & Support Center
English (US) Azərbaycan Русский