Booking
- How can I book a ticket with AZAL?
- Can I book multi-city or connecting flights?
- Can I book for another person?
- Can I choose my seat while booking?
- What should I do if I do not receive my booking confirmation?
- Can I use different payment methods?
- What should I do if the payment fails?
- Can I book tickets for multiple passengers in one reservation?
- Where can I view fare conditions before booking?
- Can I request an invoice or booking document?
- Can I change my booking details after purchase?
- Can I cancel and refund my ticket?
- Where is the e-ticket sent?
- Can I change my ticket after booking?
- Can I transfer my ticket to another person?
- Can additional services (baggage, seat, etc.) be added later?
- How are group tickets booked?
- Is it possible to change the flight class?
- How do I hold the price for a flight ticket?
- Can I cancel my ticket after purchase?
- Can infant passengers use extra legroom seats?
- What is AZAL Upgrade?
- How does the upgrade process work?
- Who can use the upgrade service?
- What is an Instant Upgrade?
- Do ticket rules change after upgrading?
- Will I receive all Business Class services after upgrading?
- Can I get a refund for my upgrade?
- What is Fare Lock?
- How long is my fare locked and what is the cost?