Post-Flight
- Are passengers provided with hotel accommodation if a flight is delayed for more than 8 hours?
- In case of force majeure, must passengers be informed in advance about flight delays or cancellations?
- Who processes the ticket refund request?
- When is a passenger considered a “NO-SHOW”
- When does boarding close before flight departure?
- When does online check-in on your website begin?
- Is it required to visit the check-in counter after online check-in?
- Can online check-in be unavailable for certain flights?
- Is it permitted to use Flight Coupons out of sequence?
- What happens if a passenger arrives late for boarding?
- Can a ticket be changed or refunded in case of a family member’s death?
- What rules govern the Airline’s liability within the Republic of Azerbaijan?