← Back Can a ticket be changed or refunded in case of a family member’s death? Latif Asgarov June 23, 2026 07:12 Updated Yes, tickets may be changed or refunded without penalty upon submission of a death certificate. Related articles Can I cancel and refund my ticket? How can I change or cancel my ticket before travel? Who processes the ticket refund request? What items should never be packed in checked baggage? How can I submit complaints or suggestions?